Category: Managementsystem

You would like to obtain your ISO 9001 certificate. Use our GAP analysis to determine where you currently stand in the certification process, which steps you still have to take and how long it will take before you reach the desired situation. First fill in your name and company name and then respond to a…

Why the power of insight into your risks and opportunities works to your advantage. The new generation of ISO standards has a direct link to the business strategy and operational management. Integration of various management systems therefore becomes easier and fits in with the trend of integral management. Examples include the integration of the strategic…

Measuring customer satisfaction is an important part of the ISO 9001 standard. For many, the requirement from the standard is not entirely clear, which leads people to believe that it is compulsory to carry out a survey. What does ISO 9001 require from a customer satisfaction questionnaire? The ISO 9001 standard requires organisations to monitor…

Stakeholders: every company has them but not everyone manages them equally well. And that is a shame. Responding to and properly dealing with stakeholders can ensure that your company does not have to take unnecessary risks and that the chances of success of your strategy increase significantly. If you know who your stakeholders are and…